
Have any questions about what to expect from
Maid Smart cleaning services?
Below are Frequently Asked Questions Our Clients Have
Maid Smart PRinceton NJ FAQs
*** Use the magnify Glass Icon to search FAQ ***

Billing & Pricing
Customize Your Home Cleaning to Fit Your Budget
Payments Accepted
We accept all major credit and debit cards through our secure online payment system. Payment is due upon completion of service unless otherwise arranged in advance. For your convenience, we offer cash-free, contactless billing—no checks or cash required. Your card is only charged after the cleaning is complete and you’re satisfied with the service.
Cancellation Policy
We understand that plans can change. If you need to cancel or reschedule your appointment, please provide at least 24 hours' notice. Cancellations made less than 24 hours before the scheduled service may be subject to a fee. Missed appointments or failure to provide access at the time of service may also result in a lockout fee. Our goal is to be flexible while respecting our team’s time and scheduling.
Satisfaction Guarantee
Your satisfaction is our top priority. If you're not 100% happy with any aspect of your cleaning, please contact us within 24 hours. We'll return to re-clean the missed areas at no extra charge. We stand behind our work with a satisfaction guarantee because we believe in building long-term trust through quality service and responsive support.